Eyefloaters.com Commitment to Privacy
commitment to combine the highest-quality products and services with
the highest level of integrity in dealing with our clients and
partners. The Policy is designed to assist you in understanding how we
collect, use and safeguard the personal information you provide to us
and to assist you in making informed decisions when using our site and
our products and services. This statement will be continuously assessed
against new technologies, business practices and our customers' needs.
What Information Does Eyefloaters.com Collect?
When visiting Eyefloaters.com you may provide us with two types of
information: personal information you knowingly choose to disclose that
is collected on an individual basis and website use information
collected on an aggregate basis as you and others browse our website.
1. Personal Information You Choose to Provide
Credit Card Information
If you choose to purchase products or services from Eyefloaters.com you
may need to give personal information and authorization to obtain
information from various credit services.
For example, you may need to provide the following information:
• Mailing address
• Email address
• Credit card number
• Home and business phone number
• Other personal information (i.e. mother's maiden name)
In addition to providing the foregoing information to Eyefloaters.com
if you choose to correspond further with us through email, we may
retain the content of your email messages together with your email
address and our responses. We provide the same protections for these
electronic communications that we employ in the maintenance of
information received by mail and telephone.
2. Eyefloaters.com Use Information
Similar to other commercial Web sites, Eyefloaters.com utilizes a
standard technology called "cookies" (see explanation below, "What Are
Cookies?") and Web server logs to collect information about how our Web
site is used. Information gathered through cookies and Web server logs
may include the date and time of visits, the pages viewed, time spent
at Eyefloaters.com, and the Web sites visited just before and just
after Eyefloaters.com. This information is collected on an aggregate
basis. None of this information is associated with you as an individual.
How Does Eyefloaters.com Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of
administering our business activities, providing customer service and
making available other products and services to our customers and
prospective customers. Occasionally, we may also use the information we
collect to notify you about important changes to Eyefloaters.com, new
services and special offers we think you will find valuable. The lists
used to send you product and service offers are developed and managed
under our traditional corporate standards designed to safeguard the
security and privacy of our customers' personal information. As a
customer, you will be given the opportunity, at least once annually, to
notify us of your desire not to receive these offers.
What Are Cookies?
Cookies are a feature of Web browser software that allows Web servers
to recognize the computer used to access a Web site. Cookies are small
pieces of data that are stored by a user's Web browser on the user's
hard drive. Cookies can remember what information a user accesses on
one Web page to simplify subsequent interactions with that Web site by
the same user or to use the information to streamline the user's
transactions on related Web pages. This makes it easier for a user to
move from Web page to Web page and to complete commercial transactions
over the Internet. Cookies should make your online experience easier
and more personalized.
How Does Eyefloaters.com Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server
logs to gather information about our Web site users' browsing
activities, in order to constantly improve our Web site and better
serve our customers. This information assists us to design and arrange
our Web pages in the most user-friendly manner and to continually
improve our Web site to better meet the needs of our customers and
Cookies help us collect important business and technical statistics.
The information in the cookies lets us trace the paths followed by
users to our Web site as they move from one page to another. Web server
logs allow us to count how many people visit our Web site and evaluate
our Web site's visitor capacity. We do not use these technologies to
capture your individual email address or any personally identifying
information about you although they do permit us to send focused online
banner advertisements or other such responses to you.
Sharing Information with Affiliates
From time to time you may notice offers from outside companies
advertised on Eyefloaters.com. We take measures to select product or
service providers that are responsible and afford privacy protections
to their customers. However, we cannot make any representations about
the practices and policies of these companies.
Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships with
third parties who may be given access to personal information including
your name, address, telephone number and email for the purpose of
providing you information regarding products and services that we think
will be of interest to you. In connection with strategic marketing
alliances or partnerships, we will retain all ownership rights to the
information, and we will not share information regarding your social
security number or other personal financial data.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you
about important changes to Eyefloaters.com, new services and special
offers we think you will find valuable.
As our client, you will be given the opportunity to notify us of
your desire not to receive these offers by clicking on a response box
when you receive such an offer or by sending us an email request at
How Does Eyefloaters.com Secure Information Transmissions?
When you send confidential personal credit card information to us on
Eyefloaters.com, a secure server software which we have licensed
encrypts all information you input before it is sent to us. The
information is scrambled en route and decoded once it reaches
Other email that you may send to us may not be secure unless we advise
you that security measures will be in place prior to your transmitting
the information. For that reason, we ask that you do not send
confidential information such as Social Security or account numbers to
us through an unsecured email.
How Does Eyefloaters.com Protect Your Information?
Information Security. We utilize encryption/security software to
safeguard the confidentiality of personal information we collect from
unauthorized access or disclosure and accidental loss, alteration or
Evaluation of Information Protection Practices.
Periodically, our operations and business practices are reviewed for
compliance with corporate policies and procedures governing the
security, confidentiality and quality of our information.
Employee Access, Training and Expectations.
Our corporate values, ethical standards, policies and practices are
committed to the protection of customer information. In general, our
business practices limit employee access to confidential information,
and limit the use and disclosure of such information to authorized
persons, processes and transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information
that we collect online and maintain in our database by emailing
Does Eyefloaters.com Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, Web
site traffic patterns and related Web site information to our
affiliates or reputable third parties, but this information will not
include personally identifying data, except as otherwise provided in
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other
words, when we, in good faith, believe that the law requires it or for
the protection of our legal rights.
What About Other Web Sites Linked to Eyefloaters.com?
We are not responsible for the practices employed by Web sites linked
to Eyefloaters.com nor the information or content contained therein.
Often links to other Web sites are provided solely as pointers to
information on topics that may be useful to the users of
Please remember that when you use a link to go from
effect. Your browsing and interaction on any other Web site, including
Web sites which have a link on Eyefloaters.com, is subject to that Web
site's own rules and policies. Please read over those rules and
policies before proceeding.
By using Eyefloaters.com you consent to our collection and use of your
our privacy policies and procedures, we will post those changes on our
Web site to keep you aware of what information we collect, how we use
it and under what circumstances we may disclose it.
Data Access & Accuracy
Eyefloaters.com is not responsible for inaccuracies in data provided by
third parties, such as credit reporting bureaus. You may review your
data by calling Eyefloaters.com at the telephone number provided below.
Any inaccuracies in your data may be corrected through a telephone call
to us, at the telephone number below.
Eyefloaters.com provides users the opportunity to opt-out of receiving
communications from Eyefloaters.com at the point where we request
information about the user. Eyefloaters.com gives users the following
options for removing their information from our database to not receive
future communications or to no longer receive our service.
1. You can send email to
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2. You can send mail to the following postal address:
Attn: John Karickhoff
313 Park Avenue
Falls Church, Virginia 22046
3. You can contact customer service at 703 536 2400
All returns must receive prior authorization by calling 703.536.2400 or
emailing us at
. We honor returns/refunds in the
1. During shipment it is possible that your product(s) may have been
damaged. If your product(s) is damage in transit, then Eyefloaters.com
will replace the damaged item(s) at no cost to you.
2. If you decide you no longer want a product(s) and desire to return
the item(s), you may do so. All returns that are not directly related
to a defect or damage during shipping will be assessed a penalty. A
restocking fee of 50% of the cost of the item(s) and the cost of
shipping will be charged to your account. You must return the item(s)
within 10 business days and pay the penalty fee no more than 30 days
after the date the item is returned. Returns will be accepted no later
than 10 days after the shipping date.
3. If your product(s) is delivered and is defective then call
Eyefloaters.com customer service at 703.536.2400 immediately.
Eyefloaters.com will replace the defective item(s) with a new one at no
cost to you. If the product(s) is defective and you desire a refund,
Eyefloaters.com will refund the full amount of the cost of the item(s).
Due to processing, refund of your money may take up to 30 days.
4. If you have ordered a product(s) online and no longer desire that
item(s), Eyefloaters.com offers a 24-hour grace period. Call a customer
service representative within 24 hours of the time your purchase was
made and Eyefloaters.com will cancel your order at no cost to you.
Method of Shipping/Delivery Timelines
The majority of shipping for Eyefloaters.com is handled through UPS or
FedEx. Fees for shipping are added in the flat rate of the cost of the
Delivery time for a product(s) is determined by two factors:
1. If the product(s) you ordered is in stock, then Eyefloaters.com will
deliver the item(s) in up to 3 weeks from the time it is ordered. If an
unusual circumstance were to arise that the delivery is delayed in
transit, then Eyefloaters.com will contact you immediately.
2. If the product(s) you purchased is on back order at the time
your order is made, then Eyefloaters.com will notify you by phone or
email (if applicable) immediately. Once the item is available,
Eyefloaters.com will deliver the item(s) to you within the normal